Frequently Asked Questions

We're a small, experienced shop committed to quality repairs, clear communication, and treating every boat and RV as if it were our own.

Yes, we have a shop at Canyon Lake Marina & Campground. Our address is 16802 AZ-88, Apache Junction, AZ 85119. We service both boats and RVs by appointment and also offer limited mobile service throughout the East Valley.

Absolutely. If we believe a repair isn't cost-effective, we'll tell you. We'll explain why, discuss your options, and help you make an informed decision.

Yes, we offer limited mobile service throughout the East Valley. Please call or text 480-442-4809 to see if your location is within our service area.

Yes. A pre-purchase inspection can help identify existing issues and give you a better understanding of the condition before you make your purchase.

Possibly. We consider customer-supplied parts on a case-by-case basis. We recommend contacting us before purchasing parts so we can help you avoid ordering the wrong part and ensure it's compatible with your boat or RV. Please note that Scanlan RV Marine does not provide a warranty on customer-supplied parts or any failures related to those parts. For the best fit, reliability, and warranty coverage, we recommend using parts we source and verify.

Yes, Scanlan RV Marine is dedicated to assisting customers with manufacturer warranties, extended warranties, and insurance claims. Our goal is to make this process as smooth and transparent as possible. To initiate a claim, view instructions at scanlanrvmarine.com/claims.

This is decided on a case-by-case basis. We evaluate older boats and RVs individually because their age, condition, previous repairs, and parts availability can vary significantly. Since additional issues may not become apparent until repairs begin, the full scope of work cannot always be determined during the initial inspection. If additional repairs are needed, we'll explain our findings, discuss your options, provide an updated estimate, and obtain your approval before proceeding.

Yes. Make sure the thermostat is set correctly, the circuit breaker hasn't tripped, and the air filter is clean. Also check that the air return and supply vents aren't blocked. If the unit still isn't cooling properly, we can inspect and diagnose the issue.

Proper maintenance is essential to keeping your RV in excellent condition and preventing expensive repairs. Below best practices for maintaining your RV.

1. Check for cracks or leaks in the roof, windows, and doors. Reseal or repair them to prevent water damage.

2. Ensure the tires are properly inflated and well-maintained to reduce the risk of blowouts.

3. Regularly inspect and service your RV’s brakes and suspension to ensure they are functioning properly.

4. Clean or replace the air filters.

5. Periodically flush the water heater to prevent mineral buildup, which can cause corrosion.

6. Check the battery’s charge, water levels, and connections to extend its life and prevent electrical issues.

7. Regularly clean and service the fridge, stove, furnace, and other appliances to keep them running efficiently.

8. Check the propane tanks, hoses, and connections for leaks or corrosion, and ensure everything is functioning properly.

9. Change the oil, air filters, and spark plugs, and run the generator regularly to keep it in good working order.

10. Wash and wax your RV regularly to protect the paint and prevent rust or other damage from the elements.

Start by checking the battery condition, battery connections, and fuel level. If the engine cranks but won't start—or doesn't crank at all—we can diagnose the problem and recommend the appropriate repair.

Verify that the refrigerator has the correct power source (shore power, generator, or propane, depending on your model), the circuit breaker hasn't tripped, and the refrigerator has adequate ventilation. Allow enough time for it to cool after turning it on. If it's still not cooling properly, we can inspect and diagnose the problem.

To help avoid costly repairs on your boat, one of the most important things you can do is is get an annual service. Below are other steps you can take. By following these maintenance practices, you can significantly reduce the risk of costly repairs and ensure your boat remains in top condition.

1. Follow a regular maintenance schedule based on the manufacturer’s guidelines and your boat’s usage to catch and address issues early.

2. Inspect your boat before and after each trip for wear, damage, and potential issues.

3. Clean the hull regularly to prevent marine growth and corrosion.

4. Change the oil and filters regularly.

5. Inspect and replace belts, hoses, and spark plugs as needed.

6. Use fuel stabilizers to prevent fuel degradation and replace fuel filters regularly.

7. Inspect fuel lines and connections for leaks or wear.

8. Check sacrificial anodes (zincs) regularly and replace them when worn to prevent corrosion of metal components.

9. Inspect batteries, terminals, and wiring for corrosion or wear.

10. Keep batteries charged and clean to extend their life.

11. Check, top off, and change engine oil, coolant, and hydraulic fluids as recommended to prevent system failures.

12. Routinely inspect and replace the water pump impeller to ensure proper engine cooling and avoid overheating.

13. Lubricate steering systems, throttle cables, and other moving parts to prevent wear and corrosion on a regular basis.

14. Clean and dry the bilge area regularly to prevent damage to bilge pumps and sensors.

15. Inspect the propeller for damage, such as dents or cracks.

16. Run your boat at least once a month and allow the engine to reach normal operating temperature for 15–20 minutes.

Check that there's enough fuel in the tank, the battery switch is on, the battery has sufficient charge, the engine is in neutral, and the safety lanyard is properly attached. If everything appears normal and your engine still won't start, give us a call. We'll help determine the cause and recommend the best next step.

If your boat is running rough or losing power, avoid operating it any more than necessary. Continuing to run an engine that's not operating properly can sometimes lead to additional damage. Contact us, and we'll help determine the cause and recommend the best course of action.

If your boat is taking on water, your first priority is the safety of everyone on board. Return to shore or seek assistance as safely as possible. Once the boat is out of the water, contact us and we'll inspect it to locate and repair the source of the leak.

Most manufacturers recommend annual service or service based on engine hours, whichever comes first. Regular maintenance helps keep your boat reliable and extends the life of your engine and drive components.

Yes. Engine oil, gear lube, impellers, filters, batteries, and other components can deteriorate over time, even with limited use. Regular maintenance helps improve reliability and can prevent more costly repairs later.