Frequently Asked Questions
-
No, we do not have a shop or an indoor location. All work is done at the customer’s location.
-
Choosing a mobile provider is a popular option because of the flexibility and convenience it offers. There is no need to unplug and hitch up to get repairs done. Mobile providers bring their services directly to you. As long as you are located in a safe area, mobile technicians can take care of most repairs and maintenance right where you are. Below are some additional reasons to choose mobile provider.
Avoiding costly towing fees is another advantage of using a mobile service company. All services are performed on-site, whether you’re at a campsite, marina, business location, or your home.
With the surge of new RV and boat owners, traditional repair shops are often backed up. Opting for a mobile provider usually means you will have shorter wait times for repairs, and we’re often able to accommodate emergency situations promptly.
Affordability is a key benefit of mobile service provider. With low overhead costs compared to large repair shops, the cost savings is passed along to the customer.
Personalized service sets mobile companies apart. Dealing directly with the person doing the work, rather than a service manager which you will typically find at large repair shops, provides peace of mind and a tailored experience.
-
This is decided on a case-by-case basis. As stated in our Terms and Conditions of Service: Scanlan RV Marine does not warranty customer-supplied parts and materials. This includes performance, durability, reliability or future issues arising from the failure of customer-supplied parts. We recommend using parts sourced and verified by us to ensure quality, compatibility, and lasting performance.
-
Yes, Scanlan RV Marine is dedicated to assisting customers with manufacturer warranties, extended warranties, and insurance claims. Our goal is to make this process as smooth and transparent as possible. To initiate a claim, view instructions at scanlanrvmarine.com/claims.
-
This is decided on a case-by-case basis. As stated in our Terms and Conditions of Service: Diagnosing and repairing RVs and boats, particularly older or poorly maintained models, can be complex and costly. A thorough inspection and diagnosis are required to determine the most effective and cost-efficient solution. While we prioritize affordable repair and replacement options, unforeseen issues may arise, potentially expanding the scope of work. The full extent of necessary repairs may not be clear until diagnostics are complete. Customers will receive a detailed estimate and must approve all work before repairs proceed.
-
Proper maintenance is essential to keeping your RV in excellent condition and preventing expensive repairs. Below best practices for maintaining your RV.
Check for cracks or leaks in the roof, windows, and doors. Reseal or repair them to prevent water damage.
Ensure the tires are properly inflated and well-maintained to reduce the risk of blowouts.
Regularly inspect and service your RV’s brakes and suspension to ensure they are functioning properly.
Clean or replace the air filters.
Periodically flush the water heater to prevent mineral buildup, which can cause corrosion.
Check the battery’s charge, water levels, and connections to extend its life and prevent electrical issues.
Regularly clean and service the fridge, stove, furnace, and other appliances to keep them running efficiently.
Check the propane tanks, hoses, and connections for leaks or corrosion, and ensure everything is functioning properly.
Change the oil, air filters, and spark plugs, and run the generator regularly to keep it in good working order.
Wash and wax your RV regularly to protect the paint and prevent rust or other damage from the elements.
-
To help avoid costly repairs on your boat, one of the most important things you can do is is get an annual service. Below are other steps you can take. By following these maintenance practices, you can significantly reduce the risk of costly repairs and ensure your boat remains in top condition.
Follow a regular maintenance schedule based on the manufacturer’s guidelines and your boat’s usage to catch and address issues early.
Inspect your boat before and after each trip for wear, damage, and potential issues.
Clean the hull regularly to prevent marine growth and corrosion.
Change the oil and filters regularly.
Inspect and replace belts, hoses, and spark plugs as needed.
Use fuel stabilizers to prevent fuel degradation and replace fuel filters regularly.
Inspect fuel lines and connections for leaks or wear.
Check sacrificial anodes (zincs) regularly and replace them when worn to prevent corrosion of metal components.
Inspect batteries, terminals, and wiring for corrosion or wear.
Keep batteries charged and clean to extend their life.
Check, top off, and change engine oil, coolant, and hydraulic fluids as recommended to prevent system failures.
Routinely inspect and replace the water pump impeller to ensure proper engine cooling and avoid overheating.
Lubricate steering systems, throttle cables, and other moving parts to prevent wear and corrosion on a regular basis.
Clean and dry the bilge area regularly to prevent damage to bilge pumps and sensors.
Inspect the propeller for damage, such as dents or cracks.